Privacy policy
1. Overview of Data Protection
General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you.
Detailed information on data protection can be found in the following sections of this Privacy Policy.
Data Collection on This Website
The data processing on this website is carried out by the website operator. The operator's contact details can be found in the section “Information about the Controller” below.
Some data is collected when you provide it to us, for example when you contact us, create an order or subscribe to marketing communications.
Other data is collected automatically or after your consent when you visit the website. This may include technical information such as your browser, operating system, IP address, device information and information about your interactions with our website.
We use this information to provide and operate our online store, process orders, communicate with customers, comply with legal obligations and, where permitted, analyze and improve our website and marketing.
Your Rights
Depending on the applicable law, you may have rights regarding your personal data, including the right to request information about your personal data, correction or deletion of your data, restriction of processing, data portability or objection to certain processing.
Where processing is based on your consent, you may withdraw your consent at any time with effect for the future.
You may also have the right to lodge a complaint with a competent data protection authority.
2. Hosting and Ecommerce Platform
Shopify
We host our online store with Shopify. The provider is Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”).
When you visit our online store or make a purchase, Shopify processes personal data on our behalf and as otherwise described in Shopify's privacy documentation. This may include your IP address, device and browser information, information about your interactions with our store and information provided in connection with an order.
We use Shopify Network Intelligence. When this feature is enabled, Shopify may securely use information about interactions with our store together with information from interactions with Shopify and other Shopify merchants to provide enhanced services. These services may include improving and personalizing the shopping experience, measuring interactions with our store and advertisements, improving store performance and providing more relevant advertising.
Information may be shared with Shopify and other service providers and may be processed in countries other than the country in which you reside.
Where consent is required for non-essential cookies or similar technologies, the corresponding processing is subject to your consent choices made through our cookie settings. You can change or withdraw these choices through the privacy or cookie settings available on our website.
Further information about how Shopify processes personal data can be found in Shopify's Consumer Privacy Policy.
We have entered into the necessary data processing arrangements with Shopify where required by applicable law.
3. General Information and Mandatory Information
Data Protection
We take the protection of your personal data seriously. We process personal data confidentially and in accordance with applicable data protection laws.
Please note that data transmission over the Internet, for example when communicating by email, may be subject to security risks. Complete protection of data against access by third parties cannot be guaranteed.
Information about the Controller
The controller responsible for data processing on this website is:
Pics & Babbles Studio
Dimitra & Antonia Markou GbR
Erwin-Brünisholz-Weg 22
67071 Ludwigshafen am Rhein
Germany
Phone: +49 15152520869
Email: hello@picsandbabbles.com
The controller is the person or entity that determines, alone or jointly with others, the purposes and means of processing personal data.
Storage Period
Unless a more specific storage period is stated in this Privacy Policy, we retain personal data only for as long as necessary for the purpose for which it was collected.
We may retain certain information for longer periods where required by statutory accounting, tax, commercial or other legal retention obligations.
If you make a legitimate request for deletion or withdraw your consent to processing, we will delete the relevant data unless we have another lawful basis or legal obligation to retain it.
Legal Bases for Processing
Depending on the circumstances and applicable law, personal data may be processed because it is necessary to perform a contract with you or to take steps at your request before entering into a contract, because we are required to comply with a legal obligation, because processing is necessary for our legitimate interests or because you have given your consent.
Where processing is based on consent, you may withdraw that consent at any time with effect for the future.
Recipients of Personal Data
We work with service providers that help us operate our business and online store.
Personal data is shared with third parties only where necessary for the provision of our services, fulfillment of orders, payment processing, accounting, shipping, legal compliance or other legitimate business purposes, or where you have provided the necessary consent.
Where required, appropriate data processing agreements are concluded with service providers processing personal data on our behalf.
International Data Transfers
Some of our service providers may process personal data in countries outside your country of residence.
Where required by applicable law, appropriate safeguards are used for international transfers of personal data.
SSL/TLS Encryption
This website uses SSL/TLS encryption for security purposes and to protect confidential information transmitted through the website.
You can recognize an encrypted connection by the “https://” address in your browser and the lock symbol displayed by your browser.
4. Data Collection on This Website
Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies and technologies are necessary for the operation and functionality of our online store. Other technologies may be used for personalization, analytics or marketing purposes.
Where consent is required, non-essential cookies and similar technologies are used only after you have provided your consent through our cookie settings.
You can accept or decline non-essential technologies and manage your preferences through the cookie settings provided on our website. You can change or withdraw your consent at any time.
You can also configure your browser to restrict or block cookies. Disabling certain cookies may affect the functionality of the website.
Cookie and Privacy Settings
We use privacy and consent functionality provided through our Shopify store to manage visitor choices regarding cookies and similar technologies.
Depending on your location, you may be provided with options to accept or decline certain categories of processing and/or to opt out of certain uses of personal data.
Server Log Files
When you visit our website, technical information may automatically be collected and stored in server log files.
This may include:
- browser type and version
- operating system
- referring URL
- hostname or device information
- time of the server request
- IP address
This information may be processed to ensure the secure, stable and technically reliable operation of the website.
Contact by Email, Contact Form or Phone
If you contact us by email, contact form or phone, we process the information you provide to respond to your inquiry and, where necessary, to process your request or order.
We retain this information only for as long as necessary for these purposes or as required by applicable law.
5. Newsletter and Marketing Communications
If you subscribe to our newsletter or other email marketing communications, we process the contact information you provide for the purpose of sending the requested communications.
Where required by applicable law, marketing communications are sent only after you have provided your consent.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails or by contacting us.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
We may retain evidence of consent where necessary to demonstrate compliance with applicable legal requirements.
6. Analytics, Marketing and Other Tools
Pinterest Tag and Conversion Tracking
We use Pinterest marketing and conversion tracking services provided by Pinterest. Our Shopify store is connected to Pinterest and uses Pinterest tracking technologies, including the Pinterest Tag and server-side conversion tracking.
These technologies may process information about your interactions with our website, such as page and product views, shopping cart activity, purchases, device and browser information, IP address and other usage and event data.
This information may be used to measure the performance of our Pinterest content and advertising, attribute conversions, optimize advertising and provide more relevant recommendations and advertisements on Pinterest.
Where required by applicable law, Pinterest marketing and tracking technologies are used only after you have provided the necessary consent. You can change or withdraw your consent at any time through the privacy or cookie settings available on our website.
Information may be transferred to and processed by Pinterest and its service providers in countries outside your country of residence, including the United States.
Further information about Pinterest's processing of personal data and available privacy choices can be found in Pinterest's Privacy Policy.
Google Fonts
This website uses Google Fonts for consistent font display.
Google Fonts are hosted locally on our website. When fonts are provided locally, no connection to Google servers is established solely for the purpose of loading these fonts.
7. Ecommerce and Order Processing
Processing of Customer and Order Data
We collect and process personal data where necessary to establish, process and fulfill orders placed through our online store.
Depending on your order, this may include:
- name
- billing and shipping address
- email address
- telephone number, where provided or required
- products ordered
- order and transaction information
- shipping information
- payment-related information
We process this information to fulfill your order, provide customer service, handle complaints or refunds and comply with applicable accounting, tax and other legal obligations.
Payment Processing
Payment transactions are processed through the payment methods offered in our Shopify checkout.
Depending on the payment method selected, information necessary to process the payment may be transmitted to Shopify and/or the relevant payment service provider.
The respective payment provider is responsible for its own processing of personal data where applicable.
8. Accounting
sevDesk
We use sevDesk for accounting and financial administration.
The provider is:
sevDesk GmbH
Im Unteren Angel 1
77652 Offenburg
Germany
Where necessary for accounting, invoicing and compliance with statutory record-keeping obligations, personal data relating to orders and transactions may be processed through sevDesk.
This may include, for example, your name, billing address, order details, invoice information and payment-related transaction data.
The processing is carried out for the performance of contractual obligations and to comply with statutory accounting, tax and record-keeping requirements.
We process and retain this information only for as long as necessary for these purposes and as required by applicable law.
9. Print-on-Demand and Order Fulfillment
We work with print-on-demand and fulfillment providers to manufacture and ship products ordered through our online store.
Where necessary to fulfill your order, relevant customer and order information may be transmitted to the fulfillment provider responsible for producing and/or shipping your product.
Depending on the order, this may include your name, shipping address, contact information, ordered products and other information necessary for production and delivery.
We only share information necessary for order fulfillment and related customer service.
Our fulfillment providers may include:
Printify
Printify, Inc.
108 West 13th Street
Wilmington, DE 19801
USA
Printful
Printful, Inc.
11025 Westlake Drive
Charlotte, NC 28273
USA
Gelato
Gelato AS
Dronning Eufemias gate 8
0191 Oslo
Norway
Depending on the fulfillment provider and production location, personal data may be processed outside your country of residence.
10. Your Privacy Rights
Depending on your place of residence and applicable data protection law, you may have rights regarding your personal data.
These may include the right to:
- request access to personal data we hold about you
- request correction of inaccurate personal data
- request deletion of personal data
- request restriction of certain processing
- object to certain processing
- withdraw consent where processing is based on consent
- request data portability where applicable
- opt out of certain uses of personal data where provided by applicable law
To exercise your privacy rights, please contact us at:
We may need to verify your identity before processing certain requests.
You may also have the right to lodge a complaint with a competent data protection authority.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technologies, service providers or legal requirements.
The current version of this Privacy Policy is published on our website.
Last updated: August 2026